More than a job, a calling

Reporting to the Manager of Support Services, the Cook is responsible for the preparation of nutritious meals according to a standardized menu with attention to taste, presentation, and timely delivery. The Cook actively contributes to a positive dining experience for our residents with attention to dietary needs and preferences, ensuring high standards of hygiene and cleanliness are maintained.

Responsibilities

1. Ensures the preparation of meals and snacks (breakfast, dinner, and supper) according to standardized recipes and health and safety standards.
2. Monitors food services operations to ensure procedures are followed.
3. Communicates instructions for meal preparation and special meal requests to kitchen personnel.
4. Places food in equipment with the appropriate utensils (spoon, spatula, knife, etc.) for presentation.
5. Serves meals according to foods requested, respecting special dietary needs, portions, and presentation standards. Ensure great presentation by dressing dishes before they are served.
6. Assists with placing orders for food and supplies, according to menus and event schedule.
7. Operates and maintains kitchen equipment. Cleans equipment with appropriate products, washing all utensils according to established procedures.
8. Maintains a sanitized and orderly environment in the kitchen.
9. Ensures all food and other items are stored properly.
10. Is on-call occasionally to manage the schedule after regular kitchen hours.
11. Acts as a role model for the team respectfully guiding and assisting, using the coaching method.
12. Trains new assistant cooks and kitchen helpers, overseeing their acclimation to the kitchen environment.

Requirements

• Education and Experience
• Post-secondary diploma, with specialization in institutional cooking an asset.
• Minimum experience of one year in food services.
• Diploma from a culinary school preferred.
• MAPAQ certification (an asset).

Knowledge & Skills and Abilities

• Good knowledge of English and working knowledge of French (spoken and written).
• Ability to communicate effectively and work in teams providing coaching and clear instructions.
• Demonstrates adaptability, initiative and the ability to problem solve.
• Ability to work under pressure and multi-task.
• Ability to use commercial-type cooking equipment.
• Experience in senior living environment (an asset)
• Display excellent customer service and listening skills

Physical requirements

• Ability to lift or push various tools and equipment (up to 50 lbs.) and stand for extended periods.

For additional detail, please see Tasks & Responsibilities.

The Certified Caregiver supports and accompanies residents in their activities of daily living (ADL) to maintain or restore the autonomy of the individual. As a member of the Care team, the Certified Caregiver contributes to the provision of a high-quality living environment for residents that is both secure and adapted to their needs.

Responsibilities

1. Assists residents in their personal and hygiene care.
2. Gives basic care in the activities of daily living, respecting their capacities and potential.
3. Participates in the admission and integration of residents to the residence.
4. Establishes a relationship of trust with residents.
5. Communicates changes in behavior of residents to the Nursing team in a timely manner.
6. Contributes to the safety of residents.
7. Completes other tasks as assigned.

Requirements

• DEP in Healthcare Assistance or Home Care Assistance; completed or in process
• Work experience in a senior living environment (an asset)
• Good knowledge and command of spoken and written English and French
• Ability to communicate effectively and work in teams
• Current CPR, PDSB and First Aid
• Demonstrates adaptability, initiative and the ability to problem solve
• Listening skills and empathy
• Treat confidential information in a rigorous and professional manner in accordance with the code of
  ethics of the institution

The Licensed Practical Nurse (LPN) contributes to the provision of nursing services customized to each resident by monitoring their health and their medical file, providing the required care and responding to
any emergencies, in accordance with the standards of the profession and the quality standards of the residence.

Responsibilities

• Provides nursing care to residents according to the therapeutic care and treatment plan and as required by the standards of the profession and established procedures of the residence.
• Creates and maintains trust relationships with the residents, their families and/or representatives.
• Reports any change in resident’s status to the Registered Nurse on site or on call
• Collaborates with and provides support to Certified Caregivers and other members of the Care team to provide a high level of care to residents.
• Ensures the application of clinical procedures and compliance with administrative procedures.
• Actively participates in creating and maintaining a dynamic and stimulating living environment for residents.
• Contributes to accident prevention and uses safe work practices.

Requirements

• Member of the Order of Nurses of Quebec (OIIAQ)
• Practical nursing experience
• Current CPR, PDSB and First Aid
• Excellent communication skills in English (spoken and written)
• Good knowledge of French (spoken and written)
• Ability to communicate effectively and work in teams
• Strong attention to detail; ability to document observations and interventions
• Demonstrates adaptability, initiative and the ability to problem solve
• Experience with Microsoft Office Suite applications; (MS Word, Excel, Outlook)
• Treat confidential information in a rigorous and professional manner in accordance with the code of ethics of the institution while respecting confidential information as governed by professional body

For additional detail, please see Tasks & Responsibilities.

The Registered Nurse proactively ensures the effective delivery of client centered services to residents, while seeking opportunities to continually improve and enrich the quality of care.

Responsibilities

1. Provides holistic, compassionate nursing care to residents in collaboration with an interdisciplinary team.
2. Assesses resident care needs and initiates the development of an appropriate care plan.
3. Communicates any change in status of resident with physician; responds to and processes corresponding medical directives given by physician.
4. Communicates with residents and their representative(s) regarding the care plans offered.
5. Coordinates the work of the care staff ensuring that professional, high quality standards are maintained.
6. Provide and document all resident care and medication/treatment administration in compliance with regulatory and MRC’s standards and policies and procedures.
7. Complete and ensure residents clinical care assessments (SMAF), care/service plans and documentation are accurate, up to date and changes communicated as required.
8. Participates in the implementation of administrative policies and procedures relating to safe and effective resident care.
9. Participates in the admission and integration of residents to the residence.
10. Establishes a relationship of trust with residents and their families/representatives.
11. Train, develop and supervise staff, providing clinical resources guidance.
12. Address work-related issues in collaboration with Nurse Manager and/or Director of Care and update staff on new information relating to resident care.
13. Respond to complaints, compliments and any discrepancies, and ensure effective resolution as required.
14. Contributes to accident prevention and uses safe work practices.
15. Completes other tasks as assigned.

Requirements

• Member of the Order of Nurses of Quebec (OIIQ)
• Professional nursing experience
• Current CPR, PDSB and First Aid certifications
• Excellent communication skills in English and French (verbal and written)
• Demonstrated understanding of current trends and issues in senior care
• Strong leadership skills and experience managing a team (an asset)
• Proven customer service skills with strong problem-solving ability
• Ability to communicate effectively (oral & written), both internally and externally
• Ability to multitask and adapt to fast paced environment;
• Experience with Microsoft Office Suite applications; (MS Word, Excel, Outlook)
• Treat confidential information in a rigorous and professional manner in accordance with the code of ethics of the institution while respecting confidential information as governed by the professional body.

For additional detail, please see Tasks & Responsibilities.

Village Grace is a non-profit organization dedicated to providing essential nursing care for seniors, many of whom have experienced a loss of autonomy. Our care pavilion offers a rewarding, team-based work environment that maximizes the skills and experience of our employees. Grace Village is committed to providing unparalleled, quality customer service in all aspects of resident-centered care.

Job Description

Reporting to the cook in charge, the table service attendant helps prepare and serve meals according to established procedures and contributes to a nutritious and enjoyable culinary experience for residents and guests.

Responsabilities

• Serve meals according to the proposed menu and standards, in terms of presentation and portions served.
• Ensure proper food distribution, so that meals are served to the right person and that dietary specifications are met.
• Ensure that service kitchens and dining rooms are clean and well organized.

Required Skills and Qualifications

• Excellent teamwork and customer service skills
• Ability to adapt and take initiative, punctuality, organizational skills and positive attitude
• Experience in institutional kitchens (an asset)
  Communication: English / French, spoken

Our mission is to provide compassionate, quality care in a caring environment for seniors in our community. If you are interested in joining our team, please send your resume to Village Grace at rh@masscom.ca.

Thank you for your interest. Please note that only candidates selected for an interview will be contacted. Village Grace is an equal opportunity employer.

Reporting to the Cook on shift, the Kitchen Helper supports the preparation and service of meals according to established procedures and contributes to a nutritious and enjoyable dining experience for residents
and guests.

Responsibilities

1. Greets residents and visitors in a friendly and welcoming manner.
2. Assembles food servings on plates and prepares trays according to instructions.
3. Serves meals according to foods requested and to portion and presentation standards.
4. Loads labelled trays with accessories such as eating utensils, napkins, and condiments.
5. Removes dishes in a quiet and orderly fashion for return to kitchenette after meals are finished.
6. Clears, cleans, and resets tables in a professional system, using proper disinfecting procedures.
7. Washes dishes, utensils and serving containers, etc. in accordance with established procedures.
8. Ensures that the kitchenettes and dining areas are well-maintained and cleaned.
9. Stocks kitchenettes according to established inventory.
10. Uses appropriate utensils (spoons, spatulas, knives, etc.) for preparation, service, and presentation.
11. Operates and maintains kitchen equipment. Cleans equipment with appropriate products, washing all utensils according to established procedures.
12. Sorts and removes garbage and recycling on a regular basis and places in the designated area.
13. Assists in the preparation of food items, such as sandwiches, salads, soups, and beverages.
14. Assists with other responsibilities, as requested.
15. Assists in training new team members in kitchen & dining responsibilities.
16. Be proactive in cleaning and helping, always keeping the residents and teammates in mind.

Requirements

Education and Experience

• High School diploma or equivalent experience.
• Experience in hospitality or institutional cooking (a strong asset)

Knowledge, Skills and Abilities

• Language skills: working knowledge of English (spoken and written) and spoken French
• Strong interpersonal skills with a positive, team-oriented attitude
• Demonstrates adaptability and initiative
• Excellent customer service skills
• Attention to detail, organization, safety, and cleanliness
• Ability to use commercial-type cooking equipment
• Ability to handle residents’ concerns in a tactful and caring manner
• Ability to work under pressure and within time constraints
• Available to workdays, evening, weekends and holidays with flexibility in scheduling.
• Experience in a senior living environment (an asset)

Physical requirements

• Ability to lift or push various tools and equipment (up to 50 lbs.) and stand for extended periods

For additional detail, please see Tasks & Responsibilities.